Refund Policy & Reporting Absences
of
1
3
Refund Policy:
*
A 100% tuition refund (minus processing fees) will be issued when your request for refund is
submitted
no later
than 2 weeks PRIOR to the Camp Start date. (All camps run from Monday
- Friday. This means all refund requests MUST be submitted 2 Mondays PRIOR to your
Camp) for Full Tuition Refund
*
Refund deadline: The request
must be submitted in writing via email
to:
admin@trinitygym
-
nastics.org
*
Include the following information in your emailed refund request: Student Name, Parent
Name, Parent Phone Number used in Parent Portal and Camp the Child is Registered for. We
will contact you via phone to follow-up and confirm your refund request before issuing a re
-
fund.
*
Only the enrolling Parent/ Guardian of the enrolled Student can make and complete the can
-
cellation of enrollment and refund request.
*
NOTE: Non-attendance does NOT constitute an official withdrawal from camp, NOR a can
-
cellation of tuition and fees.
*
If your child is absent from a day (or several or all days) of Camp, a refund will NOT be issued
for any days missed.
*
If you cancel between 7-13 days prior to the Camp Start Date, 50% of the original Camp Fee
will be retained on your account as a credit for future use.
*
If you cancel between 7-0 days prior to the Camp Start Date, no refund will be issued.
*
We understand emergencies come up. If you have a family loss or emergency: a death, in
-
jury, or accident that makes it impossible for your child/children to attend, please contact us
about special circumstances. We care about our families.
*
Unfortunately, we cannot provide refunds for events such as weather emergencies, or other
acts of God, as those are not within our control.
*
All refunds may take up to 2 weeks to be processed.
*
Please Note, account credits cannot be used towards Aerial Silks Classes or Lyra Classes,
Aerial Arts Yearly Registration Fees, USAG or GIJO Team Fees or Competition Fees, or to
-
wards snack, beverage, or apparel purchases.
*
If you have an questions or need any further clarification, please do not hesitate to email us at:
admin@trinitygymnastics.org
OR call our office at
847-854-8518
or stop by to speak with one of our friendly staff!
**
Unsure of your Deadline Date to request a refund? See the attached chart on the next page!